If you want to update your mobile number or email ID, you can do it after logging in to your account. You have to complete an OTP or system verification.
To update bank details, you have to submit supporting documents to the financial investment platform. Acceptable documents include a cancelled cheque or any other bank proof. Approval is completed if it complies with KYC and other requirements.
Submit a request online or at a Bonanza branch to close your account. However, before applying, ensure all open positions and outstanding balances are cleared. Securities in your Demat account must be transferred or sold before making the request.
You need a Demat account if you want to invest or trade in the stock market. It holds securities such as equity shares, mutual funds, ETFs, bonds, and debentures in electronic form.
If you have physical share certificates, you have to submit a Dematerialisation Request Form to Bonanza, along with the original share certificates. The request is forwarded to the registrar and depository for verification. If approved, your shares are credited to your Demat account.
Nominee details can be added or modified. You can do it online or from any Bonanza branch. Fill the nomination form and submit it with the necessary documents.
Funds can be added through UPI, NetBanking, or NEFT/RTGS from your registered bank account. Withdrawals are processed only to the same registered bank account to ensure security and compliance. Requests placed within market hours are generally processed within one business day.
Bonanza does not charge any fees for fund withdrawals. However, any transaction-related charges levied by your bank may still apply depending on the payment method used.
If you are unable to log in, first try resetting your password or reinstalling our stock broker algo trading service. Ensure your app is updated to the latest version. If the issue continues, contact the support team at support@bigul.co or call +91-9090491913 for technical assistance.
Yes. Bonanza is registered with SEBI under Registration No. INZ000212137. All stock broking, investment, and financial services activities meet regulatory standards.
Keeping customer data secure is one of our top priorities. We use encryption and secure systems that follow all regulatory requirements. Data access is restricted and monitored to prevent unauthorised use, ensuring confidentiality of personal and financial information.
Our experts are available at customercare@bonanzaonline.com to respond to your complaints.
If the issue is not resolved, it can be escalated to grievances@bonanzaonline.com. Investors may also approach the SEBI SCORES portal or the respective exchange or depository for further escalation.
IPO allotments cannot be guaranteed even by the best share market companies in Mumbai. Shares are allotted based on demand and regulatory allocation rules. Even if you apply, allotment depends on subscription levels and category-wise allocation as defined by SEBI.
Bonus shares are credited after the company completes the record date and approval process. You should be able to see them on the online investment platform within a few working days after the allotment date announced by the company.
Many people do not track stocks regularly. If a stock continues to drop, it can eat away all the investment. A stop-loss is like setting a level in the online stock trading platform. If the stock falls below that level, it automatically gets sold. People use it to manage risks.
You can check your IPO status using your PAN or application number on the registrar's website or through the exchange's IPO status page. Updates are available after the basis of allotment is finalised.
It is possible to do it on all online mutual fund investment platforms. Partial redemption is allowed unless restricted by the scheme. You can redeem a specific amount or number of units while keeping the remaining investment active.