Facility of Voluntary Freezing/Blocking of Trading Accounts by Clients

We have a policy that allows clients to voluntarily freeze or block online access to their trading accounts if they notice any suspicious activity, in compliance of SEBI Circular No. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated 12.01.2024 and NSE Circular No. 24/2024 dated 08th April 2024.

In further to this, with effect from 01.07.2024 , clients can request to freeze or block their trading account using either of these two methods:

• Dedicated email: stoptrade@bonanzaonline.com
• Web link: https://bonanza.bigul.co/freeze-account

Clients can send their request from their registered email ID to stoptrade@bonanzaonline.com, or submit the request on the web link https://bonanza.bigul.co/freeze-account after verifying the OTP sent to their registered mobile number and email ID.

If a client sends the request from an unregistered email ID, they must also submit the request on the web link https://bonanza.bigul.co/freeze-account.

For more details, please refer to NSE Circular No. 24/2024.